To Market, To Market: Logistics Careers in Alberta

by Roberta - 0 Comment(s)

According to a recent Calgary Herald article, "Canada faces a shortage of 357,000 workers for the supply chain sector—at least 50,000 job openings in supply chain in Alberta alone—between now and 2020." But awareness of the variety of jobs within the logistics sector eludes many, despite excellent websites dedicated to the industry, including the Canadian Supply Chain Sector Council and the Supply Chain Management Association of Alberta. They each feature great career overviews and industry information, and highlight the huge demand for support occupations from a range of professions:SCMA Alberta graphic

To help you explore your options, we invited a team of supply chain professionals to take part in our 4th Annual Accelerate Your Career event at the Central Library on April 26th, as part of our Career Conversations. Drop by and chat one-on-one and find out more about the industry and explore the type of work available. They will be joined by 15 more professionals in industries such as oil and gas, information technology, accounting and insurance, as part of our career exploration event.

Return to Sender? Resume Advice for Job Seekers

by Roberta - 0 Comment(s)

Does your resume need your street address? Likely not, according to some local recruiters.

This past week I participated in a series of Job Search Boot Camps at Fort Calgary. One of the most popular features is always the employer panel, where people can ask advice from experts. This year I was surprised when they suggested that home addreses are no longer recommended for resumes, and to simply include an email address, phone numbers and perhaps a LinkedIn URL. This makes sense from a privacy point of view as well, as many security advocates strongly suggest omitting any personal information from resumes, especially if you are uploading them to online job boards.

Other tips of the day included:

  • Create a unique work search email, separate from your personal account. That way you are working with a dedicated email that is easier to track and check, and will not expose your personal email to the spam you might receive after posting your resume. And remember: keep your email address professional. No
  • Omit personal references on your resume, as you are exposing them to security risks by doing so.
  • Presenter Lynn Berry also reminded job searchers to keep careful records of the jobs you apply for. This will help avoid those awkward situations when an employer calls for an interview and you have no recollection of the job you applied for months ago!

Need more tips? Want to shine up your resume with help from experts?

As part of our 4th Annual Accelerate Your Career event on April 26th, we have eight career coaches on hand to offer 30 minute resume sessions. Register online to reserve a time, or drop by between 11:00 am and 3:00 pm.

Free Instructor–Led Online Courses with Learn4Life

by Roberta - 0 Comment(s)

One of the Library's most popular and heavily used online products continues to offer Calgarians high quality courses that are never cancelled, never fill up, and support lifelong learning and personal growth on over 300 topics. All our cardholders have access to Learn4Life, instructor led online courses available from your home or office — at whatever times are most convenient for you.

175 expert instructors develop, lead, and interact with students in each course, which run for six weeks, with a two-week grace period at the end. Courses are project oriented and include lessons, quizzes, hands-on assignments, discussion boards, supplementary links, and an optional final exam.

I recently chatted with Jim, a customer who took the Publish and Sell Your E-books course. "I thought the program was great, partly because the instructor had self published several titles, and had practical information on what the bigger vendors, such Amazon, look for. She also discussed the nuts and bolts of getting paid. It felt personal."

Courses are easily accessed through the Library's E-Library link from our homepage, under the heading of Job Search, Careers & Courses, or by clicking on the link on the left hand side under Recommended Resources. On the first page, you will find a step by step guide, along with a helpful FAQ to answer some of the most common questions.

Curious to learn more? Our Virtual Services team created this snazzy infographic to break down the details. Have you taken a course and and would like to share your experience? Contact me at I'd love to hear from you.


Mastering Calgary's Unspoken Work Rules

by Janice - 0 Comment(s)

Mastering Calgary's Unspoken Work Rules

Are you new to the job market in Calgary or Canada? Do you sometimes find it a challenge to figure out how to succeed at work? Join Matt Adolphe, author of Canadian Workplace Culture, as he offers insights into how to navigate Canada's conflict averse culture.

Thursday, February 20
5:30 to 6:30 p.m.
Central Library

The book makes for great reading, and offers insights into how workers are unaware of the unspoken, unwritten rules of workplace conduct. As the book summary reminds us, not knowing those rules can be the beginning of an employees undoing; breaking them, making the wrong impression on new peers can stand in the way of promotions and success in the workplace. This book explains the 10, generally unspoken, rules that enable employees to the workplace to fit in, become accepted and succeed. You'll discover why, in a non-assertive environment it is so important to put the feelings of others first, avoid conflict, be diplomatic, and build the strong rapport with colleagues that leads to success in the workplace.

Our careers team at the Calgary Public Library recently chatted with Matt to find out more about the process of putting the book together:

Matt, what prompted you to write the book?

I have a passion for helping people succeed. And I believe people must have the right tools in order to be successful. In this case, many people asked me how they could be a good fit for the job market here. After reviewing available literature, I realized that a clear and accessible hand book was needed to help people find the answer for this question.

In your opinion, how much is someone’s success at work dependent upon understanding and adapting to varying workplace cultures?

Very important. As we know, Canada is a wonderfully diverse country and within it are different cultures living and working side by side. Having said that, I just wanted to give people a picture of the expectations traditionally owned and operated Canadian companies have. And even though the cultures in companies may vary from place to place, there are still some general connections we can make. In the end, to survive you need to adapt to your environment. And in order to adapt, you need tools. I hope this book gives people some of the tools they need to be more successful in their work environment in Canada.

Matt, you have a very interesting career path. How did it help support the research for the book?

I have always been fascinated with history and culture, and that fascination has guided me throughout my studies, travels and work. As a result, I think this background helps me to see a culture in an objective way. And when I came back to Canada, after living overseas for years, I was able to see Canada from a completely different perspective—from the eyes of a newcomer. That is ultimately when the book started to take shape. If people want to get a job and keep a job, they need to know those unspoken rules in the workplace.

This program will start promptly at 5:30, and will be followed by our regular Thursday evening Strategic Networking session. And if you would like someone to review your resume, don't forget that our Career Coaching program also starts at 6:00 p.m.

Beyond the Criminal Record

by Roberta - 0 Comment(s)

According to recent statistics, roughly 13 per cent of Canadians have a criminal record.

These are usually minor offences that can create barriers for mobility, travel, and especially employment. Yet even with the strong demand for employees in Alberta’s bustling economy, there is often wariness or reluctance to hire these workers.

To explore why, the Calgary Public Library and Alberta Human Services are hosting a two part program: Committed to Work: Dealing with Criminal Records.

The morning session, Calgary's Overlooked Labour Pool, is geared towards career practitioners and employers and will focus on hiring strategies, best practices, and great stories, with representatives from Cargill and Devon Energy, lawyers, and more.

Calgary's Overlooked Labour Pool (for Employers)
8:30 a.m. to 10:30 a.m.

Tuesday, February 25
Central Library, 2nd Floor John Dutton Theatre
616 Macleod Trail SE
(Access the theatre entrance from Macleod Trail)

Join us for a coffee, great conversations, and a reminder of the great resources available to support and encourage the engagement of this vulnerable population.

You can register either on the Library’s Program link, or through Eventbrite.

Beancounters Aren't Boring

by Roberta - 0 Comment(s)

Based on last year’s inaugural success, the Alberta Accountants Unification Agency is hosting its second annual Accounting and Finance Career Expo. I met with Nancy Green, Manager of Career Services with the AAUA, to chat about strategies and tips for this January’s event, which has attracted 30 employers:

Nancy, Robert Half and other surveys are showing steady growth in the accounting and finance fields. Are there any current hiring trends that job seekers need to be aware of?

The forecast is good for the industry, but companies are being careful with hiring decisions. While technical skills are important, they’re also focusing on soft skills such as critical and analytical thinking, leadership qualities, and the ability to develop and bring forward recommendations. It’s important that candidates think about these skills before the job fair, and to be open to looking beyond work experience to draw out these qualifications. Remember that you can pull out transferable skills from other areas of your life.

Nancy, we heard that last year there were still participants who could have been better prepared for the event. Do you have any suggestions?

For those who have registered online (do it soon!) we email you tip sheets and information prior to the event, and you are strongly encouraged to read them. As for tips:

  1. Know yourself and your skills, and be ready to speak to them
  2. Dress business casual or formal. A collared shirt is a necessity for men
  3. Come prepared by researching the company and developing specific questions to ask company representatives. Remember not to monopolize their time, and keep your interaction to 5 minutes
  4. Bring your business cards, notebook, pen and resume
  5. If you are offered a card or contact information by an employer, remember to follow up with them within a week. A simple thank you is a good first step
  6. Smile, be genuine, and have a firm handshake
  7. Leave the backpack at home!

You mention that job seekers can bring their resumes. Are all the companies accepting them?

Expect that most companies will refer visitors to their website or job boards. This doesn’t mean you can’t use the opportunity to talk to recruiters about the range of career paths within their company, or the key skills required for the jobs you are interested in. And remember that this is a great networking opportunity to talk to professionals in your industry.

Nancy, does your agency provide support to job seekers trying to improve their employment readiness?

Yes. If a job seeker is a registered CGA, CMA or CA member in Alberta or is a student registered in the CGA, CMA, CA or CPA programs in Alberta, they should email me at to see what services we have that can help, such as interview preparation or resume advice.

Need more networking tips? Calgary Public Library has a big selection of books loaded with inspiration and practical tips.

Need help finding them? Call our friendly staff at 403-260-2782.

Keeping Your Head and Nailing the Interview

by Roberta

A nice, fresh batch of career books recenty arrived, and there are some very solid reads in the bunch. Here are some of my favourites, and reasons why:

Keeping Your Head after Losing Your Job: How To Survive Unemployment, by Robert Leahy

The buzz: Advice and strategies to help boost your self-esteem and confidence, decrease anxiety and feelings of helplessness, and develop resilience and strength during unemployment. Dr. Leahy’s thesis is that by keeping your head and learning how to deal with your situation, you can learn how to live your life more effectively when you get a job.

What I love so far: How to accept uncertainty, challenging your reasons for worrying, dealing with unemployment as a family.

The Everything Job Interview Question Book, by Dawn Rosenberg McKay

The buzz: Strategies for hundreds of interview questions to increase your confidence, along with help on handling inappropriate questions, advice on questions to ask employers, and tips on handling remote interviews.

What I like so far: Behavioural interview questions, guidance on how to communicate what you can bring to the company, and follow up advice.

The Subversive Job Search: How to Overcome a Lousy Job, Sluggish Economy, and Useless Degree to Create a Six-Figure Career, by Alan Corey

The buzz: A narrative, unconventional, self depricating and humourous little book full of career advice and Corey’s sly techniques on how to create a lucrative job.

What I like so far: How he recovered from “financial implosion”, his boldness, and his “subversive job tips.”

The Essential Job Interview Handbook, by Jean Baur

The buzz: Offers detailed interview strategies and solid insights into the logic behind the questions, while encouraging thoughtful and extensive preparation

What I like so far: A Good, Better and Best strategy for examining questions, years of professional experience to back up the advice, and lots of pull out tips for quick reference.

21 Days to Success Through Networking: The Life and Times of Gnik Rowten, by Ron Sukenick and Ken Williams

The Buzz: Written to help you meet and prepare for the reality of successful job hunt by presenting scenarios through the perspective of a fictional character to learn how to extend, deepen, and effectively use your personal and business networks.

What I like so far: His method of pulling out critical and “Aha” moments to drive home important networking concepts, and a quick and effortless read that prompts contemplation.

Paying and Powering it Forward

by Roberta - 0 Comment(s)

Odette helps a customer with their resume Career Coaching at the Central LibraryVolunteers power two of our most popular programs for job seekers at the Central Library, Strategic Networking and Career Coaching. Drawing from years of experience as recruiters, human resource managers and career practitioners, this dynamic group brings energy, expertise and practical advice to our sessions every Thursday evening. With 2000 volunteers throughout our organization, the Library understands and highly values their vital role.

Recently I was asked: Can volunteering help or enhance one' s job search?

The founder and president of Act Three, a Cincinnati-based firm that helps women get back into the workforce, believes so. In a recent article, Julie Shifman elaborates on her top seven reasons why, including volenterring is important:

  1. You acquire new skills.
  2. Volunteering can show you're staying engaged in the work world and learning new skills.
  3. You improve your LinkedIn profile.
  4. You make new contacts.
  5. You’ll get a feel for today’s work environment.
  6. You gain an in-depth knowledge about a specific cause.
  7. Your self-confidence will grow

The last point rings especially true to me, as I have seen the effects of a protracted job search on morale and self worth. Isolation, rejection and frustration can take its toll, and giving back is one of the easiest ways to help shift a mindset.

Calgary based Propellus (formerly Volunteer Calgary) has made it easy to search for positions that suit individual needs and talents. Its online database helps secure suitable matches, which can often result in longer placements and greater satisfaction on both ends.

Ready to take that next step? Join us this Thursday November 28th at 5:30 p.m. at the Central Library, as our Strategic Networking host Lidia invites a speaker to discuss their views on volunteering in the community, and its potential to help job seekers.

And if you have ever dreamed of being a mascot, or helping bring reading and books back into the lives of Calgary's seniors, have a peek at the wide range of volunteer opportunities right here at the Calgary Public Library.

Social Media and Job Search

by Janice - 0 Comment(s)

So anyone out there actively looking for a job: you're using social media (LinkedIn, Facebook, Twitter and so on) in your search, right?

If you're not, you may be missing out on opportunities. Employers are increasingly using social media to recruit and research potential employees and to post jobs and current news about the company or organization.

How Social Media is Changing Business — And Your Job Search (Mashable)

When you apply for a job the hiring manager will likely check to see if you're on LinkedIn. If you want to research potential employers and see if they're hiring, Twitter, LinkedIn and Facebook (yes, Facebook!) are often the place where employers put their most up-to-date news and job postings.

A social media presence is key in creating your personal brand to market yourself to employers.

So what are you waiting for? While the upcoming sessions of our popular Career Basics: Enhancing Your Job Search Through Social Networking and LinkedIn: Get Your Profile Up and Running are full, check back at the end of the year for sessions running from January to April plus all new programs relating to business, job search and social media topics.

In the meantime, here's just a few of the great books and ebooks in our collection on using social media to help find the right job:



Older Workers in Canada

by Janice - 0 Comment(s)

"With the leading edge of the baby boom generation now in their mid-sixties, there is considerable interest in how and when these individuals will retire. To help place this issue in a broader context, this paper provides information on the employment histories of individuals who were aged 33 to 38 in 1983 and aged 60 to 65 in 2010."

(Executive Summary, An Overview of the Working Lives of Older Baby Boomers)

A new Statistics Canada survey, An Overview of the Working Lives of Older Baby Boomers, highlights the work experiences of older baby boomers (for this study that means those between 1945 and 1950) and finds that these olders boomers are likely to have worked long-term—more than 12 years—in one position and with one employer.

"Baby boomers mostly hold jobs long term, StatsCan says" (CBC News, October 2, 2013)

As the population of Canada ages so too will our workforce. Living longer (and healthier) means more older Canadians will be part of the workforce.

"Five Financial Realities of Living Longer" (Globe and Mail August 19, 2013)

Most of us will work several different jobs and even have to reinvent ourselves in new careers or by starting our own businesses. Mid-life career change is a hot topic right now. If you're looking for more information on this or related topics, you may want to check out some of our many books on this or register for our popular Mid-Life Career Change program:

Career Basics: Moving Forward—Mid-Life Career Change

Learn about the unique challenges and opportunities that come with looking for work mid-life, along with resume strategies. Workshops are led by professional career practitioners from Bow Valley College's Career Connection.

Monday, November 25, 2013
6:30 to 8:30 pm
Saddletowne Library

Book & ebook
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