Getting Started With Hoopla

Borrow and stream movies, television shows, music, and audiobooks on your browser, smartphone or tablet with hoopla — or download them temporarily to your device using the hoopla app to enjoy offline.

To use hoopla, you’ll need Calgary Public Library card that’s in good standing and a hoopla account. Me Card members and non-Calgary residents should contact their local library to inquire about hoopla.

Getting Started

  • Sign up for a hoopla account and enter your Calgary Public Library card and PIN.
  • If you don't have Google Widevine on your computer, you'll be prompted to add it, so you can stream video.
  • Get the iOS or Android app to use hoopla on a smartphones or tablet.



What does hoopla offer?

From Hollywood blockbusters to best-selling authors and artists, there’s a lot to enjoy in hoopla. But it's not just the latest titles — hoopla has an extensive catalog of educational materials, children's titles, foreign films, and other hard-to-find content not offered anywhere else.

How many items can I borrow?

You can borrow up to 12 items per calendar month. Limits re-set on the first of each month.

For how long can I borrow them?

  • Movie and TV content is available for 72 hours (3 days)
  • Music albums are available for 7 days
  • Audiobooks are available for 21 days

Why are the loan periods for hoopla movies, TV shows and music shorter than for CDs and DVDs?

When the studios and music producers make their material available in hoopla, they decide the loan periods.

Do I have to return borrowed titles?

No, the items you borrow will expire automatically.

Can I return items early?

Yes, you can return a title before the lending period expires. Just click the "Return" button on the title’s info page. Returning an item early does not allow you to borrow more than 12 items per month, but it will remove the item from your device and free up space if you downloaded it.

Which devices can I use with hoopla?

Currently, hoopla is supported by iOS devices that run iOS 6 and iOS 7. This includes: iPhone 3GS, iPhone 4, iPhone 4S iPhone 5, iPhone 5S, iPhone 5C, iPad 2 and newer, iPad Air, iPad Mini, and iPod Touch 4th generation and newer.

The hoopla mobile app is also available for Android smartphones and tablets. The hoopla digital app is compatible with select Android devices, including most devices that support Android OS 4.0 (Ice Cream Sandwich) and above.

The hoopla digital app is also now compatible with 7" and 8.9" Kindle Fire HDX devices. You can download the app through

Is what I watch or listen to on hoopla private?

Yes, as well as your account information. Hoopla is a commercial service whose policies concerning privacy and user information differ from that of the Calgary Public Library. For more information read hoopla's privacy policy.

Can I use hoopla at the Library?

Hoopla is intended for home-use only and cannot be accessed from Library computers.


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