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Languages and Library Computers

What can you do?
You can use Citrix public computers at Calgary Public Library to look at web sites in over 50 languages do email from web-based e-mail accounts in over 50 languages prepare letters and resumes using MS Word in over 50 languages.

Where are the computers?
All library locations have public computers. If you want to work in Chinese, Japanese or Korean ask staff to show you which ones are Citrix computers. 

What do I do?
By pressing the F9 key you can choose the keyboard layout for the language you prefer. Pressing the F11 key will display a visual onscreen keyboard for the language you have chosen by pressing F9. Some languages such as Chinese, Japanese and Korean do not have onscreen visual keyboards.

Is this the same as the software in my homeland?
No, this is not the same as using, for example, Chinese Microsoft Office and Chinese Windows operating system. It is North American software which has language features. You may find that some features you are used to in computer software in your country of origin are not available.

E-mail, Web Sites, Word Processing

Is this a translation service?
No, this is a way to be able to use a computer to read and work in a variety of languages.

Are all fonts for languages available?
No, for each language a very commonly used font is included. If you need to see an MS Word document which has been prepared with an unusual font, try switching to Arial Unicode font to view it.

Are all keyboard layouts for a language available?
No, there is a selection of keyboard layouts and not all computer keyboard layouts for a specific language.

What is an onscreen or visual keyboard?
It is the small box which appears on a computer screen after you press F11. Visual onscreen keyboards can help you if you are new to using an English keyboard to work in different languages. You can mouseclick on the keys shown in the onscreen keyboard to make the characters from your language appear on the computer screen. To see more language characters, mouseclick on the Shift key, the AltGr key and the AltGR + Shift key together. This service does not have visual keyboards for Chinese, Japanese or Korean.

Will the Library staff teach me how to write using my homeland language on a computer and get all the words and accents right? I've never used a computer before.
We are sorry but the Library cannot offer the service of assisting customers in keyboarding and composition in different languages.


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Heather Glennie
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Diversity Services, Calgary Public Library
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Calgary, Alberta T2G 2M2
Phone: (403) 260-2622
Fax: (403) 260-2737
heather.glennie@calgarypubliclibrary.com
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